Refund Policy
Our goal is to provide a smooth and satisfying experience for every customer.
Effective Date: July 3, 2026
Thank you for purchasing digital products from HARZ Publishing, LLC. Because our products are delivered instantly in digital format, they cannot be returned in the same manner as physical products.
Refund Eligibility
If your purchase was processed through ClickBank, refunds are handled in accordance with ClickBank's customer support and refund policies.
If your purchase was made directly through HARZ Publishing, refund requests may be considered under the following circumstances:
- You were charged more than once for the same purchase.
- You did not receive your digital download due to a technical issue that we are unable to resolve.
- You received the wrong product.
Technical Problems
If you experience difficulty downloading or accessing your purchase, please contact us before requesting a refund.
Our support team will make every reasonable effort to resolve technical issues promptly.
How to Request Assistance
Please include as much information as possible, including:
- Your name
- Email address used for the purchase
- Date of purchase
- Order number, if available
- Description of the problem
Contact Us
For refund or technical support requests, please contact:
HARZ Publishing, LLC
Email:
harzt03@gmail.com
Customer Support:
Contact our support team
Final Decision
HARZ Publishing reserves the right to evaluate requests on a case-by-case basis, consistent with applicable law and, where applicable, ClickBank's refund policies.